Privacy & Security

Evobet Privacy Policy

How your personal data is collected, stored, used, and protected — evobet's Privacy Policy explains everything clearly. Read it and use the platform with confidence.

Last Updated: November 2026 SSL Secured
SSL Encryption

All your data is protected with SSL encryption.

Not to Third Parties

No data is shared with third parties without your consent.

Right to Data Deletion

You may request the deletion of your personal data at any time.

Privacy Assurance

Personal data is used solely to improve our services.

1

Introduction & Scope

What This Privacy Policy Is and Who It Applies To

The evobet Privacy Policy ("Policy") explains how the evobet platform ("evobet", "we", "our") collects personal information from its users ("you", "user"), the purposes for which that information is used, and how it is kept secure. This Policy applies to the evobet website, mobile application, and all associated services.

By registering with or using evobet's services, you are considered to have read and accepted this Privacy Policy. This policy is part of evobet's Terms & Conditions Complementary documents that should be read together.

Our Commitment: evobet believes privacy is a fundamental right. We use your information only to improve our services and ensure your security. Selling or misusing your data goes entirely against our principles.

This Privacy Policy applies to all of the following situations:

  • While browsing the evobet website.
  • During account registration and use.
  • While placing bets or playing casino games.
  • During deposits, withdrawals, or any financial transactions.
  • When contacting the support team.
  • When participating in promotional activities.
2

What Data Is Collected

Details of Personal and Automatically Collected Data

Evobet collects different types of information from users in different situations. This data falls into two categories — information you provide directly, and information collected automatically.

Information Provided Directly

Data Type Where It Is Collected Necessity
Identity Information
Full name, date of birth, national ID number
Registration & KYC Verification Mandatory
Contact Information
Email address, phone number, physical address
Registration & KYC Mandatory
Financial Information
Payment methods, transaction history
Deposits & Withdrawals Mandatory
Identity Documents
Copy of NID, Passport, or Driving Licence
KYC Verification In Specific Cases
Contact Message
Live support chat, email messages
Customer Support Optional

Automatically Collected Data

When you use evobet, certain information is collected automatically. This helps us improve service quality and maintain platform security.

  • Device Information: Device type, operating system, browser type and version.
  • Network Information: IP address, internet service provider details, connection type.
  • Usage Information: Which pages you visited and how long you spent there, and which buttons you clicked.
  • Gaming Activity: Betting history, game session duration, and win/loss records.
  • Cookie Data: Session data, language preference, and other settings.

Sensitive Data: evobet does not collect — and has no need to collect — any sensitive personal information such as a user's religion, political views, or health data.

3

How Your Data Is Used

How Your Information Is Used

Evobet uses the data it collects solely for specific, legitimate purposes. Each purpose is clearly outlined below.

Account Management

Your information is used to complete registration, verify your identity, secure your login, and keep all account features running smoothly.

Financial Transactions

Financial data is used to process deposits and withdrawals, verify transactions, and prevent financial fraud.

Security & Fraud Prevention

Data is analyzed to detect suspicious activity, prevent multiple accounts, and maintain the overall security of the platform.

Service Improvement

User behaviour data is analysed to deliver better services, games, and features in the future.

Customer Support

When the support team is handling your issue, access to relevant account information allows them to assist you quickly and accurately.

Legal Obligations

Data may need to be retained and disclosed in compliance with lawful requests from law enforcement agencies, directives from financial regulatory authorities, or court orders.

Advertising Policy: evobet does not sell or rent user personal data for third-party advertising. Your email or phone number may only be used for communications directly related to evobet's own services.

4

Data Retention & Security Measures

Where Your Data Is Stored and How It Is Protected

Evobet protects your data with industry-standard technical and organisational safeguards. Security sits at the core of our entire technology infrastructure.

Technical Security Measures

  • SSL/TLS Encryption: All data transferred between your browser and our servers travels through encrypted channels. The padlock icon (HTTPS) in your browser's address bar confirms the connection is secure.
  • Data Encryption: Stored passwords and sensitive data are kept in hashed or encrypted form — they cannot be read directly.
  • Firewall & Access Controls: Our server infrastructure is protected by firewalls, and staff access to data is restricted on a need-to-know basis.
  • Regular Security Audits: Regular security audits are conducted to identify and address potential system vulnerabilities.
  • Session Management: Inactive sessions are automatically logged out, preventing unauthorised access.

Data Retention Period

How long evobet retains your data depends on the type of information and applicable legal obligations. Most data is kept for as long as your account remains active. Even after an account is closed, certain information may be retained for a period of time to meet legal requirements. Once that period expires, the data is securely deleted or anonymized.

Your Role: Regardless of the security measures evobet puts in place, keeping your account password strong and confidential is your own responsibility. If you notice any suspicious activity, contact support immediately.

5

Data Sharing & Disclosure Policy

When and With Whom Your Data May Be Shared

Evobet does not sell your personal data. However, limited information may be shared with specific parties under defined circumstances. In every such case, strict confidentiality agreements are in place.

Data Sharing Scenarios

  • Service Providers: Trusted partners who assist with payment processing, technology services, or game operations. They may only use your data for their designated purpose and nothing else.
  • Legal Obligation: Providing information in response to a court order, government directive, or lawful request from a law enforcement agency is a legal obligation.
  • Fraud Investigation: In cases of suspected fraud or money laundering, relevant information may be shared with investigating authorities.
  • With your consent: Your explicit consent will be obtained before any data is shared with a third party for a specific purpose.

To be clear: evobet never sells, rents, or transfers your personal data to advertisers, data brokers, or unrelated third parties. This is a core principle we do not compromise on.

6

Cookies & Tracking Technologies

What Cookies Are and How They Are Used

Cookies are small text files stored in your browser. evobet uses cookies to enhance your experience and keep the platform running smoothly. Without cookies, some features may not work as intended.

Cookies Used on evobet

Cookie Controls

You can manage cookies through your browser settings — blocking specific cookies or clearing them all. Keep in mind that disabling essential cookies may cause certain platform features to stop working. The process varies by browser, but you can usually find the options under Settings > Privacy or Settings > Cookies.

7

User Privacy Rights

Your Rights Over Your Personal Data

Evobet believes you should have full control over your own data. We therefore uphold the rights listed below. To exercise any of these rights, please contact our support team.

1
Right to Access

You have the right to know what information evobet holds about you. Upon request, we can provide you with a copy of that data.

2
Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected. Some details can also be updated directly through your account settings.

3
Right to Erasure

In certain circumstances, you may request that your data be deleted. However, some data may need to be retained due to legal obligations or ongoing disputes.

4
Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be restricted. During this period, your data will be retained but not used.

5
Right to Data Portability

You may request your information in a machine-readable format that can be transferred to another service.

6
Right to Object

You may object to your data being used for marketing or profiling purposes. evobet will act accordingly.

How to Exercise Your Rights: To exercise any of the rights listed above, please contact our support team by email or live chat. We aim to respond within 30 days.

8

Child Protection

Evobet's Policy on Personal Data of Minors

Evobet's services are strictly for users aged 18 and above. We do not knowingly provide services to anyone under 18, nor do we collect their personal information.

Should evobet become aware that data has been collected from a minor, that information will be deleted immediately and the associated account will be closed. If you believe your child has been using evobet, please contact our support team right away.

A Note for Parents: Monitor your child's internet activity. If you believe your child is using evobet or any other betting platform, contact our support team immediately.

9

Privacy Policy Updates

How You'll Be Notified of Policy Changes

Evobet reserves the right to update this Privacy Policy at any time. Updates may be necessary due to changes in the scope of services, the adoption of new technologies, or changes in applicable law.

How You Will Be Notified of Changes

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • After logging in, you may see banner or pop-up notifications about important policy changes on the platform.
  • Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.

It's good practice to check this page regularly. If you disagree with any changes, you may request to close your account.

10

Contact & Support

How to Contact Us Regarding Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or the exercise of your rights, please contact the evobet support team. We will do our best to respond promptly once we receive your message.

Email

[email protected]
For privacy-related requests.

Live Chat

Log in to the platform and connect with support directly via live chat.

Response Time: For privacy-related requests, we generally aim to respond within 7–30 business days. For urgent matters, contacting us via Live Chat will get you faster assistance.

How evobet Protects Your Information

From technology to policy — privacy is protected at every level.

End-to-End Encryption

All data transmitted between your browser and evobet's servers is secured with SSL/TLS encryption, ensuring no third party can intercept or read it in transit.

Stored Data Security

Passwords and sensitive data stored on our servers are hashed. No staff member can ever view a password in plain text.

Data Minimisation Policy

Evobet only collects information that is genuinely needed to provide its services. No unnecessary data is ever requested.

Not to Third Parties

No selling of data to advertisers or data brokers. Your information is used only for purposes directly related to the service.

Retention for a Defined Period

Data is not retained beyond what is necessary. After the designated period, information is securely deleted or anonymised.

User Controls

View, correct, or delete — you have full control over your personal data. Every request is taken seriously.

A Few More Words About Our Privacy Policy

In the digital age, personal data has become more important than ever. We share information online every day — sometimes knowingly, sometimes not. evobet takes this seriously and is committed to being fully transparent about how your data is used.

Registering on any online platform requires sharing certain information — that's unavoidable. The real question is how safely that information is stored and what it's used for. evobet's answer is straightforward: security is kept at the highest standard, and data use is limited and transparent.

Payment information deserves special mention. evobet does not directly store full credit card numbers or complete bank account details. All payment processing is handled through specialized, secure gateways that maintain their own security standards. evobet retains only transaction reference numbers and amounts.

Regarding the Use of IP Addresses: Your IP address may be used to estimate your geographic location and to detect multiple accounts. This is a standard fraud-prevention measure. IP addresses are not shared with third parties.

Evobet is also mindful of mobile devices. When you use the mobile app, certain device information — such as a device ID or push notification token — may be collected. This data is used solely for service improvement and security purposes. To disable push notifications, simply go to your device settings.

A user's gaming history is used by evobet to implement its responsible gaming policy. If a user's gaming patterns appear problematic, the support team may reach out to offer assistance. This is done in the user's best interest and is never used against them.

One important note about third-party links — if the evobet website contains any links to third-party sites, those sites have their own privacy policies and evobet is not responsible for them. That said, evobet generally follows a policy of minimising external links.

If you use a VPN, please be aware that while it may hide your IP address, logging into your account does not change your personal information on file. evobet has its own rules regarding VPN usage — please refer to the Terms & Conditions for details.

Ultimately, the core principle of evobet's Privacy Policy is this: your data belongs to you. We use it solely to provide and improve our services. Your trust is our most valuable asset — and protecting it is our responsibility.

Frequently Asked Questions

Answers to common questions from our users.

There are two main ways to reach evobet support. The first is Live Chat — the fastest option. Once logged into the platform, you'll find a chat button where you can speak directly with the support team. The second is email — you can send a detailed message to [email protected]. Email works best for complex issues where you need to explain things thoroughly. The support team aims to be available seven days a week. Live Chat typically gets you a quick response, while emails are usually answered within business days.

Knowing a few things before entering the Live Casino for the first time will make the experience much more enjoyable. First, make sure you have a stable internet connection — good Wi-Fi or 4G is essential for smooth video streaming. Second, choose your preferred game — Live Baccarat, Live Blackjack, or Live Roulette. Learn the rules beforehand, as you are given limited time to place bets during live play. Third, check the minimum and maximum bet limits at each table and choose one that fits your budget. Live dealers speak directly to players and you can chat with them too — which makes the whole experience far more engaging. For your first time, starting with small bets to get familiar with the environment is always the best approach.

Safe, Transparent, Trusted — Join evobet

Your privacy is protected. Your data is safe. Register with evobet and enjoy the best online gaming experience in Bangladesh.

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