Evobet provides its services to adults only.
Set your own daily and monthly deposit limits as you see fit.
If needed, temporarily suspend your account for a set period of time.
If you ever run into trouble, our support team is always ready to help.
Our Approach to Responsible Gaming
Why evobet Takes Responsible Gaming Seriously
Evobet believes online gaming should be a fun form of entertainment — a way to unwind and relax, never a source of stress or financial hardship. Responsible Gaming is one of the core pillars of our platform. We want every player to use evobet consciously, enjoyably, and safely.
Struggling with gaming is not a sign of weakness — it can happen to anyone. Statistics show that a small proportion of people who game will at some point face issues with losing control. Acknowledging this reality, evobet has put in place multiple tools and support systems so that users can protect themselves.
evobet's core principles: Gaming is for entertainment, not a source of income. There is no guarantee of winning every round. Always bet only what you can afford to lose without affecting your everyday life.
Evobet's responsible gaming policy stands on three core pillars: Awareness (recognising problem behaviour), Control (setting personal limits using built-in tools), and Support (access to professional help when needed). Together, these three pillars provide users with a safe gaming environment.
- Treat gaming as entertainment, not as a way to solve financial problems.
- Set a budget beforehand and stick to it.
- Never chase losses by placing bigger bets — it's the most dangerous habit of all.
- Take a break from gaming when you are feeling stressed or low.
- Spend time with family and friends, and explore other hobbies and entertainment beyond gaming.
Recognising the Signs of Problem Gaming
How to tell when gaming is becoming a problem
Problem gaming and gaming addiction develop gradually. It's often hard to notice when things are getting out of hand. Below are some warning signs — if you recognize more than one of these in yourself, it's time to pay attention.
Behavioural Warning Signs
Using money meant for essential expenses, rent, or savings to place bets is a serious warning sign.
You keep placing larger bets to try to recover your losses — a cycle that's very difficult to break.
Hours pass without you realizing it, and you're spending far more time gaming than you planned.
Repeatedly arguing with family or friends about your gaming, or hiding it from them, is a warning sign.
Feeling restless, irritable, or anxious when you're not gaming is a sign of dependency.
You're missing work, struggling to focus on your studies, or your performance is suffering because of gaming.
Keep in mind: If you notice even one of the signs above in yourself, take it seriously. Acknowledging the problem is the first step toward solving it. Reach out to the evobet support team or someone you trust.
How much is gaming affecting your life
To check whether your gaming is healthy, ask yourself — is gaming enriching your life or limiting it? If it's affecting your relationships, health, work, or financial stability, it's no longer entertainment — it's become a problem.
Self-Assessment Test
Check Yourself — How in Control of Your Gaming Are You?
Answer the simple questions below to get an honest picture of your gaming habits. Answer each one truthfully — your results are completely private.
This is not a professional assessment. This test is for awareness purposes only. If you have any concerns, please contact the evobet support team or consult a professional adviser.
Control Tools
What evobet Offers You
Evobet offers a range of user-friendly tools to help you stay in control of your gaming. You can manage these tools directly from your account settings, or reach out to our support team if you need assistance.
| Tools | How It Works | How to get started |
|---|---|---|
| Deposit Limits | Set a maximum deposit amount per day, week, or month. Once the limit is reached, no further deposits will be accepted. | Account Settings > Deposit Limits |
| Session Limits | Sets a limit on how long you can play in one session. You'll be automatically logged out when the time is up. | Account Settings > Session Limits |
| Betting Limits | Controls the maximum amount you can wager on a single bet. Protects you from significant losses. | Account Settings > Betting Limits |
| Loss Limit | Set the amount you can lose within a given period before gaming automatically stops. | Set via the Support Team |
| Time-Out | Temporarily suspends your account for a set period (1–30 days). You will not be able to log in during the break. | Contact Support |
| Reality Check | Sends automatic notifications after a set period — showing how long you've been playing and how much you've spent. | Account Settings > Reality Check |
Important: Lowering a limit (e.g. reducing your daily limit from ৳1,000 to ৳500) takes effect immediately. However, increasing a limit typically takes 72 hours to apply — this delay is intentional, to prevent impulsive decisions.
Self-Exclusion Process
Taking a Long-Term Break from Gaming
Self-Exclusion is a feature that allows users to voluntarily exclude themselves from evobet for a fixed or indefinite period. It is the most powerful control tool available — once activated, it cannot be easily reversed.
How Self-Exclusion Works
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1
Submit a Request: Contact the evobet support team via email or live chat to request self-exclusion. Be sure to specify how long you'd like it to last.
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2
Identity Verification: Your identity will be verified for security purposes. This ensures no one else is making the request on your behalf.
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3
Account Closure: Your account will be deactivated for the chosen period. Any attempt to open a new account during this time will also be blocked.
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4
Once the period ends: Once a self-exclusion period ends, your account does not reactivate automatically. You'll need to make a conscious decision and contact support to reopen it.
Self-Exclusion Duration Options
- Short-term: 1 month, 3 months, or 6 months — for a temporary break.
- Long-term: 1 year or more — for serious cases.
- Permanent: A lifetime exclusion with no end date — the strongest option available.
Keep in mind: No promotional emails or notifications will be sent during your self-exclusion period. Any existing balance may be withdrawn during this time — please speak with our support team.
Protection of Minors
Keep Your Child Away from Online Gaming
Evobet strictly does not provide services to anyone under the age of 18. However, when devices are shared, children or teenagers may inadvertently access an adult's account. Preventing this is the responsibility of the parent or guardian.
Advice for Parents
- Always use a strong password and PIN on your personal devices.
- Make it a habit to log out of evobet after each session.
- Install parental control software on devices your children use.
- Avoid saving passwords in your browser — especially on shared devices.
- Have open, honest conversations with your children about online gaming, betting, and financial risk.
If You Are Unsure: If you believe your child or a minor you know is using evobet or any other betting platform, contact our support team immediately. We will investigate and close the account.
Support & Professional Guidance
Asking for Help Takes Courage
Seeking help for a gaming problem isn't a sign of weakness — it takes courage. evobet is ready to support you every step of the way. Our support team will listen to you in complete confidence.
What You Get from evobet Support
- Direct assistance with setting or adjusting your account limits.
- Step-by-step assistance to help you complete the self-exclusion process.
- Access your gaming history and activity statistics at any time.
- Referrals to professional counselling where needed.
When Professional Help Is Needed
The evobet support team is always here to help, but gaming addiction is a complex mental health issue that may require professional care. Don't hesitate to reach out to a trusted family member, your doctor, or a mental health specialist.
Log in to the platform and speak directly with the support team via live chat. The fastest way to get help.
[email protected]
For more details.
Practical Tips for Responsible Gaming
Ways to make your daily gaming safer and more enjoyable
Building healthy habits is the foundation of responsible gaming. Follow the tips below and gaming will always be a source of enjoyment, never a burden.
Decide in advance how much you're comfortable spending on gaming each week or month — and be prepared to accept that amount as a potential loss.
Before you start playing, decide how long you'll play. Set a timer on your phone and stop when it goes off.
Play for the enjoyment of the game, not to win. A win is a bonus — a loss is simply part of the experience.
Never borrow money from friends or family to place bets. Gambling with borrowed money only adds to your stress.
Take a break of at least 10–15 minutes every hour. Get up, walk around, have some water — it keeps your mind fresh.
Chasing losses by placing bigger bets is the most dangerous habit you can develop. If you're on a losing streak, stop for the day.
A Note to Remember: evobet is an entertainment service. There is no guaranteed strategy for winning every game — the House Edge is always present. Playing responsibly keeps gaming fun in the long run.
Evobet's Role in Safe Gaming
From technology to human support — your safety is ensured at every level.
Every player's needs are different. Set deposit, betting, and time limits based on your own lifestyle and financial situation.
View your full gaming history at a glance — deposits, bets placed, and time spent. Everything is transparent and easy to access.
Automatic reminders at set intervals keep you informed of how long you've been playing and how much you've spent — helping you make mindful decisions.
Age is verified through the KYC process. Strict verification measures are in place to prevent minors from accessing the platform.
Our support team is trained in responsible gaming. Get direct help with setting limits, self-exclusion, or professional referrals.
Unusual gaming patterns are detected automatically. If needed, our team will reach out directly to ensure the user's wellbeing.
More Important Points on Responsible Gaming
Online gaming is growing rapidly in Bangladesh, and with smartphones so widely available, it is easier than ever to play anytime, anywhere. Along with this convenience comes a real challenge — the risk of losing track of limits. evobet is aware of this and is committed to addressing every aspect of responsible play.
Gaming addiction often goes undiscussed due to social stigma. But the truth is, gaming-related problems can affect people of any age or profession. It is a health issue — and it can be addressed.
Transparency is a cornerstone of evobet's responsible gaming policy. We never encourage users to play more or place larger bets. Each game provides honest information about winning odds and House Edge. We believe that when players are informed, gaming becomes a genuinely enjoyable experience.
Gaming & Finances: Gaming can never be a reliable source of income. The mathematical House Edge always favors the casino in the long run. Luck may win out sometimes, but no strategy or system guarantees consistent winnings. Keeping this in mind ensures gaming stays enjoyable.
Family members often notice signs of problematic gaming before anyone else. If you feel someone close to you is struggling with gaming, speak to them directly and with compassion. Approach the situation with a mindset of support, not blame.
While enjoying gaming at evobet, always remember — play for fun and stay within your limits. Celebrate your wins, and treat your losses as the cost of entertainment. Gaming is a small part of your life — family, health, and work always come first.
Responsible gaming isn't just about rules — it's a mindset. evobet wants every user to come to the platform with that mindset, and to leave each gaming session feeling satisfied and good about their experience.
Account Enquiries
Answers to some of the most common questions from our users.
Play responsibly and enjoy every moment
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